{"id":8800,"date":"2024-12-14T15:41:48","date_gmt":"2024-12-14T12:41:48","guid":{"rendered":"https:\/\/www.valuwit.com\/?p=8800"},"modified":"2025-02-02T12:52:47","modified_gmt":"2025-02-02T09:52:47","slug":"calculate-customer-lifetime-value","status":"publish","type":"post","link":"https:\/\/www.valuwit.com\/en\/calculate-customer-lifetime-value\/","title":{"rendered":"Infographic: Calculate How Your Customers Value Your Brand"},"content":{"rendered":"

Published on VALUWIT’s LinkedIn<\/a> page<\/p>\n

A report by Harvard Business Review<\/a> highlighted a very interesting phenomenon: most customers who end up switching to other brands have declared themselves \u201csatisfied\u201d or \u201cvery satisfied\u201d in generic surveys shortly before jumping ship.<\/p>\n

Most companies devote a lot of energy trying to capture the \u201cvoice of the customer,\u201d but few of them are very happy with the outcome of the effort.<\/p>\n

Quantifying how your customers feel about your brand can be tricky yet essential for scaling. Here are three key calculations that will help you plan your next move<\/p>\n

1- Client Retention Rate
\n2- Client Lifetime Value
\n3- Net Promoter Score<\/p>\n

 <\/p>\n

\"Customer<\/p>\n","protected":false},"excerpt":{"rendered":"

Published on VALUWIT’s LinkedIn page A report by Harvard Business Review highlighted a very interesting phenomenon: most customers who end up switching to other brands have declared themselves \u201csatisfied\u201d or \u201cvery satisfied\u201d in generic surveys shortly before jumping ship. Most companies devote a lot of energy trying to capture the \u201cvoice of the customer,\u201d but […]<\/p>\n","protected":false},"author":1,"featured_media":7699,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[29],"tags":[37],"class_list":["post-8800","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-english-posts","tag-infographics"],"yoast_head":"\nInfographic: Calculate How Your Customers Value Your Brand - 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