Infographic: Calculate How Your Customers Value Your Brand
Published on VALUWIT’s LinkedIn page A report by Harvard Business Review highlighted a very interesting phenomenon: most customers who end up switching to other brands have declared themselves “satisfied” or “very satisfied” in generic surveys shortly before jumping ship. Most companies devote a lot of energy trying to capture the “voice of the customer,” but […]
Infographic: Calculate How Your Customers Value Your Brand قراءة المزيد »