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Why Improving Internal Communication Matters

Outward appearances matter. That’s why businesses tend to prioritize crafting a polished image through external communications. Whether it’s customer interactions, dealing with external stakeholders, partner collaborations, and even vendors. However, what most don’t realize, is how internal communication is the second face to the same coin. Internal communication encompasses everything from employee communications within a […]

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Can a Healthy Culture Boost Your Bottom Line? 5 Global Examples to Explore

Company culture is a key factor in driving employee performance and achieving organizational success. Research proved that creating a healthy company culture “that attracts star talent” can boost revenues by 33%. Even more, employees who are not engaged or who are actively disengaged cost the world $8.8 trillion in lost productivity, according to a State

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Infographic: B2B Pricing Strategies – Recap

This infographic was shared on VALUWIT’s LinkedIn page in January 2024. Two independent surveys of thousands of B2B-targeting software businesses revealed remarkably consistent patterns in pricing structures. Here’s a 2023 recap of how B2B SaaS players tend to set their prices. Also read: Top 8 Pricing Strategies for Your Services and Products Have a specific question about

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Acquisition Fever or Retention Fix? Decoding the DNA of Business Success

Customer acquisition carries a hefty price tag, sometimes up to 25 times more expensive than retaining existing customers.  It’s common knowledge, supported by many studies, that customer acquisition—the process of attracting new consumers—is more expensive than customer retention—fostering client loyalty, repeat buying, and cross-selling. However, many businesses tend to focus on acquisition and neglect fostering

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Feedback Loops as a Way of Building Sustainable Customer Retention

It’s common for businesses to encounter a gradual decline in sales. While often a result of uncontrollable external factors such as the ebb and flow of market trends or competitive pressures, in most cases well-implemented feedback loops can prevent such dips and allow businesses to proactively shift their operations to maintain customer loyalty. The reality

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Innovation vs. Risk Aversion: How Non-Techs Can Strike the Right Balance?

Big tech players built their reputations on a bedrock of innovation. In fact, innovation is seen as the primary ingredient to the success of any tech startup. However, this isn’t the case for non-tech businesses; the pursuit of innovation often comes face-to-face with the inherent fear of risk.  For non-tech players such as retail, hospitality,

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